The link you have used to enter the PayPal system contains an incorrectly formatted item amount.

New Community Member



I keep getting this message when clicking on my buttons. I have a few saved buttons (a Buy Now and Donation button). When clicked, both give the same error from paypal. I mean even the donation button is super simple to setup. I just copied the html form after creating it but still no luck. I am really confused because the donation button is open for the user to enter an amount.. so I am not even sending an amount over. Even the email link for the Donation button gives this same error.




Please help!

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PayPal Employee
PayPal Employee

This usually happens when you include a currency symbol or a comma in the price.

Can you file a ticket with us at if this is not the case?

For technical assistance with PayPal merchant product offerings, please file a ticket at
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