The Now you see it...Now you dont LOGO

daavid
Contributor
Contributor

Driving me nuts. The logo on my invoice appears then disappears (red X). Contacted support told to delete cookies and cache did that, didnt work. Any advice? The logo was fine for the first 4 months, never had a problem and havent changed anything.

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1 REPLY 1

PayPal_Kristen
PayPal Employee
PayPal Employee

Hi -


The logo issue is now fixed.  You should now be able to upload a logo successfully without an seeing a broken "X" graphic or a "Sorry you can't upload your logo" error. 

 

We are so sorry for the inconvenience and frustration this caused.

 

Sincerely,

Kristen

Product Manager, Invoicing

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