Paypal Pro not accepting American Express

loris
Contributor
Contributor

I was using Paypal Standard and not having any trouble accepting American Express. Now I switched to Paypal Pro and it will not accept American Express. It is obviously after the date of the last agreement change so shouldn't it be automatically available.

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3 REPLIES 3

Misty11
Advisor
Advisor

Hello loris,

 

Welcome to the Forums.

 

When you sign-up for Website Payments Pro and Virtual Terminal you would of accepted an American Express Agreement as well. When you check out on your website are you saying the American Express option is not available?  You may want to check the settings in your shopping cart as well to see if you have American Express selected as a payment method.

 

Smiley HappyMisty

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loris
Contributor
Contributor

Ty Misty for your response. It was in the shopping cart. I totally forgot to check that.

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Misty11
Advisor
Advisor

Hello loris,

 

I am so glad to hear you figured it out, thank you for your response back to let me know I appreciate it. Have a good day!

 

Smiley HappyMisty

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