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I can find where quite a few people post this problem but I do not see an answer. We are running os commerce and with over 400 products, I am not about to change that. BUT we now only accept payments through paypal and if they do not have a paypal account and do not hit return to order, in os commerce their cart is emptied.
I have been needing to contact people to see what they ordered which is horrible. Any help would be appreciated.
Welcome to the Community .
I would not want to change my shopping cart with over 400 products either. There may be some useful information about it in the PayPal Developer Forum. That’s where discussion about shopping cart solutions take place, and the people there are in the best position to offer you suggestions.
I'm not sure I understand it exactly, but wouldn't it be good practice to empty the cart if they complete a transaction (and thus pay for an order) within osCommerce?
Or am I missing something?