How to get a drop down with shipping options on my website?

eazybrow
Contributor
Contributor

I have entered domestic and international shipping options, but my website only shows the option to enter a zip code. I need to have a drop down with all the shipping options. What is the trick? Thanks!

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2 REPLIES 2

MTS_MichaelL
PayPal Employee
PayPal Employee

Hi,

Most likely you are referring to the first page of the checkout, where the buyer logs into their PayPal account. Shipping shouldn't be displayed there as we don't know where the item is about to be shipped. The buyer must log in and select the address; then the shipping methods applicable to the specific address will be visible.

 

Regards,

Michael

MTS

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eazybrow
Contributor
Contributor

Thanks Michael! We have found that the shipping options show when they are Reviewing their orders too. Hopefully, this will solve our shipping option issues.

Kind regard,

Wendy

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