Getting a new error in Virtual Terminal; 10542: Invalid Email Address.

A4Anth
New Community Member

I've never seen this before this week, and have now received it on two separate occasions. The first time the customer and I had to try all of his email addresses until one worked, the second time the customer had no clue so we had to resort to a regular PayPal transaction rather than CC.

 

What's going on here? If this is a new policy/procedure update then I missed it.

 

The email field doesn't have a "required" asterisk next to it, so I'm confused.

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