Donate Button will not work

Navassa
Contributor
Contributor

Added a "Donate Button" to my web -- code below provided thru PayPal:

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="10887612">
&nbsp;<img alt="" border="0" src="https://www.paypal.com/en_US/i/scr/pixel.gif" width="1" height="1">

</form>

 

THE Donate Button shows up on my Web Page - http://www.n0tg.com/feedback.htm   BUT when you CLICK on it, Nothing Happens.   Suggestions for what to look for/fix will be great appreciated.  Thank you

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skier
Advisor
Advisor

The way the code was inserted into your web page is your issue.

 

The code should look like this:

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post"> <input type="hidden" name="cmd" value="_s-xclick"> <input type="hidden" name="hosted_button_id" value="10887612"> <input type="image" src="https://www.paypal.com/en_US/i/btn/btn_donateCC_LG.gif" border="0" name="I1" alt="PayPal - The safer, easier way to pay online!" width="122" height="47"> <img alt="" border="0" src="https://www.paypal.com/en_US/i/scr/pixel.gif" width="1" height="1"> </form>

 

Compare this to what you posted.

 

 

Note, the PayPal item button code is a basic HTML Form, you also have an input Form on your web page.  Be sure not to nest your Forms or place one Form inside of another Form.  They must be separate, else one will fail.

 

 

Regards,

 

skier

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28 REPLIES 28
Solved

skier
Advisor
Advisor

The way the code was inserted into your web page is your issue.

 

The code should look like this:

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post"> <input type="hidden" name="cmd" value="_s-xclick"> <input type="hidden" name="hosted_button_id" value="10887612"> <input type="image" src="https://www.paypal.com/en_US/i/btn/btn_donateCC_LG.gif" border="0" name="I1" alt="PayPal - The safer, easier way to pay online!" width="122" height="47"> <img alt="" border="0" src="https://www.paypal.com/en_US/i/scr/pixel.gif" width="1" height="1"> </form>

 

Compare this to what you posted.

 

 

Note, the PayPal item button code is a basic HTML Form, you also have an input Form on your web page.  Be sure not to nest your Forms or place one Form inside of another Form.  They must be separate, else one will fail.

 

 

Regards,

 

skier

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momma4
Contributor
Contributor

Ok...I am trying to add a donate button to my Friends memorial website.  I copied and pasted the code as papal showed it and then I also tried the code that was suggested by someone but it didn't work.  The button appears on the website but when you click on it is says "Fatal Error"   Can someone please help?   

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skier
Advisor
Advisor

momma4,

 

Unfortunately we can't help unless we see the web page that has item button code.   When you post a request for help, you need to provide URL to the web page that has the code so we can test it.

 

 

Regards,

 

skier

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John2
Contributor
Contributor

   Hello  -  If you are like me you are very frustrated and am unhappy that PayPal does not fix this problem,  I found the same thing happening to me and I contacted several people to test my donate button.  It worked fine for those that did not use Internet Explorer as their browser.  Firefox worked great,  At my own house it worked on my computer but not my wifes netbook, As soon as I installed Firefox on the netbook the donate buttom worked fine!  What is the heck wrong with PayPal. That is UNACCEPTABLE!   It has been a known problem for years.  Fix IT !

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PatD
Contributor
Contributor

My pay pal donate button works in mozilla and mac browsers but not in internet explorer, what can I do to fix it?

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boys2men
Member
Member

I am also trying to add a donate button to my website ... but when I click on it  .. when the paypal page comes up it asks you to create a new paypal account instead of just asking for your credit card information

The page in question is:

http://boys2mengirls2women.org/cpage.php?n=9&id=20&topic=Choir Donations

 

The specific code (came right from the paypal button generator) is:

<form method="post" action="https://www.paypal.com/cgi-bin/webscr">
    <input type="hidden" name="cmd" value="_s-xclick" /> <input type="hidden" name="encrypted" value="-----BEGIN PKCS7-----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-----END PKCS7-----
    " /> <input border="0" alt="PayPal - The safer, easier way to pay online!" src="https://www.paypal.com/en_US/i/btn/btn_donateCC_LG.gif" type="image" name="submit" /> <img border="0" alt="" width="1" height="1" src="https://www.paypal.com/en_US/i/scr/pixel.gif" />
</form>
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skier
Advisor
Advisor

This question comes up all the time.

 

See the Tip on this page titled:

**  Things to know Website Payments Standard's Credit Card Option or PayPal Account Optional as referred to in the User Guides:

 

 

Regards,

 

skier

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spomar
New Community Member

I tried clicking the link provided regarding the donate button not directing to the page where credit card info can be entered (instead the page justs asks for login info or to create an acct), but the link provided doesn't work. Can you please double-check and repost the link, or else provide the answer?

 

thanks!

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Hi, My donate paypal button was setup and now there's a break in the process (website went down and I havent been able to use PayPal donation on site since January). When the donate button is clicked it takes you to a page that says "RETURN TO MERCHANT    We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com.

 

I have tried to correct and have been reading how to's tho Im not resolving the issue. Can anyone help? My website is ThatsSoGayLIVE.com. My PayPal is also ThatsSoGayLIVE. Thank you

 

I utilize wordpress (ondemand75) template and I have a widget for the paypal donation button and it shows up on my page. The link does not take the donator to a donation page to donate. Thank you

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