Customer Worried About Security

dshaw340
Contributor
Contributor

I have a customer who would not buy from my site because 'there was not a secure connection'.  Does anyone know what he is talking about?  Actually I've had a couple of customers mention this.

 

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1 REPLY 1

Misty11
Advisor
Advisor

Hello dshaw340,

 

Welcome the Forums.

 

If you are using a third party shopping cart and you are not using what is called an SSL certificate which is a Secure Sockets Layer commonly-used protocol for managing the security of a message transmission on the Internet. An SSL certificate would protect your customers information when placing an order. You can purchase the certificate through your hosting provider. I hope this makes sense.

 

Smiley HappyMisty

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