11-24-2011 01:00 PM
I want to buy a laptop screen and when I go to check out with paypal, a screen comes up saying please input your phone number, but I'm telling you, there is No place to put it in. I'm beyond frustrated, cuz I need this a.s.a.p and I'm getting no help. I have an account, obviously, it has a phone number in it, verified, everything is done, but this screen pops up and I don't know what to do. Can someone advise?
Re: Checking out[ Edited ]
11-28-2011 02:21 PM - edited 11-28-2011 02:21 PM
Welcome to the Community .
I am sorry you are experiencing these troubles. I would be frustrated as well. When you check out with PayPal there should not be a pop up screen asking you to put in your phone number because yes, you are right "I have an account, obviously, it has a phone number in it." Does this look like a screen that is coming from the actual website? Feel free to post the website URL and I can take a look to see what is happening.