In the past I have requested money through email and my buyers have had no problems paying with them and I receive the payment quickly. I decided to use an invoice this time so I could save and reuse but my buyer is not able to complete her transaction. She keeps telling me that a message comes back saying her payment has been sent to a different email account. She claims she has paid twice now, but the payment has never showed up in my account. Has anyone else ever had this problem? I don't know what to tell her. Are paypal invoices always this difficult to use? Please help!
