Buy Now Button dose not work in Internet Explorer

JeffHite
Contributor
Contributor

I have a site set up useing google sites and have added a buy now button. The button works in Chrome, Firefox and Safari, but when you click on the botton in Internet explorer (Version 6 and up)  It takes you to the following page

 

Sorry — your last action could not be completed

If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.

If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again.

 

Having read some of the other posts I checked to make sure all the html code was inside the <form> tags and that all the urls where https and not http

 

I deleted the button and recreated it using internet explorer 8, then using IE8 i added it the site with the same results.

 

Here is the code:

 

<form xmlns="http://www.w3.org/1999/xhtml" action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input name="cmd" type="hidden" value="_s-xclick" />
<input name="hosted_button_id" type="hidden" value="PUT7EHJY8WVLW" />
<table>
<tr><td><input name="on0" type="hidden" value="Format" />Format</td></tr><tr><td><select name="os0">
	<option value="Audio book only">Audio book only $1.99</option>
	<option value="Text / ebook only">Text / ebook only $1.99</option>
	<option value="both Audio and Ebook">both Audio and Ebook $2.99</option>
</select> </td></tr>
</table>
<input name="currency_code" type="hidden" value="USD" />
<input alt="PayPal - The safer, easier way to pay online!" border="0" name="submit" src="https://www.paypal.com/en_US/i/btn/btn_buynowCC_LG.gif" type="image" />
<img alt="" border="0" height="1" src="https://www.paypal.com/en_US/i/scr/pixel.gif" width="1" />
</form>

 

 

 

Can you tell me what I am doing wrong here?
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7 REPLIES 7

openairllc
Contributor
Contributor

Hello,

i'm having the same problem with my add to cart buttons when my website is viewed in internet explorer. please let me know if you find a solution for this, I will do the same. My website is www.openairclothing.com

Thanks

Kirk

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rbutler406
New Community Member

I am having the same exact issue. @  Openairlc, I see that you have now solved your issue.  Could you please pass down the blessings as I hope to lunch soon?

 

My webpage is www.homeworkconsultant.co.cc

 

Thanks

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ppfan
New Community Member

This error message comes to both when 'Customers on my website' try to make payment through my website www.keywordcountry.com/buynow/ . The very same message comes when I myself use Paypal to cancel subscriptions of my buyers, issue refunds & even while contacting Paypal team through the contact-us page from my account!! My entire paypal account is buggy, and my entire online business is stalled due to this bug.

This error has stalled my entire business since the past 3 days. If someone from Paypal is looking at this post - Please fix this curse off my account asap

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openairllc
Contributor
Contributor

Hey,

 

I actually didn't change anything. I called paypal customer service and the rep said it worked fine with his internet explorer. Then a few of my friends said the same thing. But it just seems to not work with my old windows internet explorer. I read an article about someone saying when designing their website they turned the IE pop-up blocker off and that solved the problem. So I think its due to a pop-up blocker problem, so maybe go about  solving the problem that way. Hope I could help a little,Thanks.

 


 



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DG_BTK
Contributor
Contributor

It doesn't seem to work on IE6 and IE8 with the popup blocker turned off.  Any thoughts or updates are welcomed.

 

Thanks,

Dale

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VMSCO
New Community Member

I am having the same problem with my website VMSCO .  I get the same error message as the original post in this thread.  I have followed all the directions found in the Front Page integration instructions.  I have checked that all of the code is indeed copied before pasting into my HTML code.  I have installed, re-installed, edited the button on PayPal's site, installed and re-installed again!!!  My pop-up Blocker is off.

 

I have now been on hold for 22 minutes waiting for a tech rep!

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DG_BTK
Contributor
Contributor

Hey VMSCO,

 

I found the answer by searching different combinations of words on this site.  Here is what I found, which worked for me:

 

You're using Frames in your web site design. For security reasons, PayPal does not allow the use of their payment pages to be displayed inside of a Frame. When a PayPal page is displayed in a Frame, it is unsecure causing it to time out and/or be blocked.

You can fix this by simply adding target="paypal" in the <form action> tag of the HTML code. This will prevent the PayPal payment page from being displayed in a Frame.

 

<form target="paypal" action="https://www.paypal.com/cgi-bin/webscr" method="post">

Once I added the "target" attribute, it started working for me.  So it was definitely the problem with frames I was facing, since I use frames on my website.

 

Hope this helps solve your problem!

 

Best,

Dale

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