Billing Information Default Country

[LisaDesign]

Hi,

I'm using Website Payments Standard.  During the checkout process, I noticed when a customer clicks "Don’t have a PayPal account? Pay using your credit or debit card" it takes them to the Billing Information page and the default country is always United Kingdom in the dropdown.  How do I change it, so the default is United States?

Thanks!

[LisaDesign]

Anybody know why this is happening?  It keeps defaulting the country dropdown to the United Kingdom when people go to pay me with a credit card.  I'm in the United States and would like the default to be United States in the country dropdown when people pay me.  I have used Paypal for a number of years and have never seen this happen before.

Thank you!

[Misty11]

Hello LisaDesign,

Welcome to the Forums.

With your account being a US PayPal account, United States should be the default country to pay using a credit card. You can contact PayPal directly to file a ticket on your account to get this corrected.

~ Misty

[PayPal_RobG]

Alternatively, submit the buyer's country code in the request to PayPal to alter the default country.

I.e., for Express Checkout, send PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE along with the request.

For Website Payments Standard, use <input type="hidden" name="country" value="ISO 3166-2 country code goes here">

Feel free to log a ticket with Merchant Technical Services at https://www.paypal.com/mts/ for additional assistance on this.