working capital loan code DLGJ0261

I have been receiving the following message the past few days when attempting to apply for a working capital loan - 

 

Sorry, your business is not eligible to apply right now.

In order to be eligible for PayPal Working Capital, you must meet the eligibility requirements for the previous 5 days before applying.

These requirements are outlined in our FAQ.

Thank you for your interest in PayPal Working Capital.

DLGJ0261.
 
I had 2 loans before , both paid in full (last payment dec.2019). My sells are over 15.000 USD in the past 12 month. What's mean "previous 5 days"? Called paypal and they can'y give me the answer. They are telling me keep doing what you doing, also they tell me that according to my account numbers I'm eligible to reaply. Need help please
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