unable to get past the Beneficial owner information section of the PPP application

MrStarr
Contributor
Contributor

Greetings everyone. 

I am currently stuck in the summary section of the PPP application process. I've already uploaded all the required documents and received green checks. The problem is the Beneficial owner information section. I entered in my partners information, verified that it's correct, hit continue, but the field still comes up with the Get started button instead of the green check. Therefore I am unable to proceed in the application. I submitted a ticket last night and have been trying to get through on the phone line all day. 

Can someone please advise how to get around this issue or is it a glitch in the system? I've tried different browsers and cleared my cache with mo luck. 

Thanks for any insight you can provide.

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2 REPLIES 2

Rich9991111
New Community Member
I got the same problem
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theNoisy
New Community Member
Did anyone figure this out? It’s happening to me now too
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