suspicious fee activity on transaction history report

jodeecee
Contributor
Contributor

I noticed something like this a year or so ago, and was so frustrated trying to get help, I dropped it. BUT if I'm right, this is HUGE and the person or persons doing it are raking in big $.  When people make payments to our account there are many that are the same amount. For instance 282.80. Occasionally I won't charge the 2.80 tax, so 280.00 but if I have charged 282.00 it was a typo. HOWEVER, here is what I just now found. This is from 2016 mind you, (just now doing taxes.) On the same day there was two different people who paid; one was 282.80 with a fee of 9.07 (both were virtual terminal transactions) the other was for 282.00 and the fee was 9.87. so the .80 was placed onto the fee, NOT in the gross sales. WTH is going on.

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