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"We’re sorry Things don’t appear to be working at the moment."

Contributor

"We’re sorry Things don’t appear to be working at the moment."

When trying to Pay Invoice with credit card, customer gets this message "When trying to Pay Invoice with credit card, customer gets"

 

What is the fix?

5 REPLIES 5
Contributor

Re: "We’re sorry Things don’t appear to be working at the moment."

I am having the same issue 

New Community Member

Re: "We’re sorry Things don’t appear to be working at the moment."

My client has just reported this problem.

I generated a test invoice to myself, which I tried to pay using credit card on the

Paypal Guest Checkout (not login to my paypal account).

I received the same error message.

I am doing my invoicing the exact same way for the past two years, so I believe there

may be a fault in Paypal.

 

George.

 

New Community Member

Re: "We’re sorry Things don’t appear to be working at the moment."

Our business received calls saying Guest Checkout also received the same error when completing a purchase.

 

We did contact PayPal, and they did indicated to use their Guest Checkout was having issues. PayPal indicated they are working on the issue, but couldn't provide an ETA on the issue.

 

Moderator

Re: "We’re sorry Things don’t appear to be working at the moment."

Hi everyone,

 

I'm sorry to hear that you experienced the issue we had on Friday with some Guest Checkout payments. I hope everything's working correctly now. It seemed to have been fixed fairly quickly after the issue came about.

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Contributor

Re: "We’re sorry Things don’t appear to be working at the moment."

Hi, I'm having the same error message issue. It's been going on since Aug. 6th. 

One person can purchase, but another one gets this error message. 

What can I do to fix it?