"We'll take you back to checkout so you can try again."
Multicare1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-17-2020
05:02 PM
Hello, I have an issue with PayPal on my WooCommerce enabled WordPress site. I enabled PayPal checkout on my store. I tested with sandbox and it worked correctly. I switched to live and I tried to pay but I got the following message something went wrong. "We'll take you back to checkout so you can try again."
1 REPLY 1
zdima
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-19-2020
08:17 AM
FYI:
While debugging this, I have found that the issue is related to PayPal not allowing to pay to self and reporting an error in the JSON response.
However, because of the generic message in the browser, it is not clear what is wrong.
I think because email is passed to PayPal triggered this error.
Once I use a different email and card, the payment works.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Magento 2 Checkout Screen Asking For Credit Card in Merchant Products and Services Archives
- PayPal Fees on Refunds in Reporting Archives
- Guest Checkout in Merchant Products and Services Archives
- What's the difference between PAYMENT.CAPTURE.COMPLETED and CHECKOUT.ORDER.APPROVED in Merchant Products and Services Archives
- Buyers having a billing address in India cannot use PayPal to make payments in Merchant Products and Services Archives