"Use your own button image" is not working on merchant services

carltonzone
New Community Member

I can't get the "use your own button image" to load any images from any source. It has always worked in the past. No matter what graphic I use that is hosted on any other website, it doesn't show up in the preview pane. What am I doing wrong?

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2 REPLIES 2

PayPal_Olivia
Moderator
Moderator

Hi @carltonzone,

 

Thank you for your post! Is the button image URL one that starts with https? I recall that being a issue in the past. If it is, please let us know and we can see if there are any other possible reasons for this problem.

 

I hope this helps!

 

Olivia

 

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area34
New Community Member

The image is showing in the preview button for me but after going through the rest of the customizations, at the end while generating the code I get an error asking me to start over or retry. I have started over numerous times, please help 

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