"Manage recurring payments"

mg110
New Community Member

A while ago when I was clicking the link

 

"Manage recurring payments"

 

on a profile of a customer I was drawn to  an environment where I could see how many installments were left or how much money did I receive so far and I had the option to make changes for example after how many not successul trials to terminate the account or I had the option to cancel or delete this account too.

 

Where are these options now?

 

Right now if I click  "Manage recurring payments" in a customers account I go to a different page/environment that asks me to manage MY recurring payments (If I have any with pay pal) and not my customers.

 

Please help me.

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@mg110 

 

PayPal's been removing a great deal of selling tools from Personal accounts, perhaps consider upgrading to a business account as "Individual" if not a registered business to access full range of selling tools, such as the Recurring Payments dashboard to manage subscriptions/recurring payments of customers.

 

To upgrade to business account, click Account Settings (gear icon) > Account Options > Upgrade to a business account


Kudos & Solved are greatly appreciated. 🙂
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