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not refunding a transaction not cancelled for subsrcition by the retailer

ash1999
New Community Member

not refunding a transaction not cancelled for subsrcition by the retailer

had a subsription with branddistribution and then did not cancel it- took the mony from paypal - then said its authorized as per subsription.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: not refunding a transaction not cancelled for subsrcition by the retailer

@ash1999 

 

If the subscription was not cancelled then paypal would obviously pay it for you.

You would need to contact the merchant to get back a refund and cancel it on here as well as with the merchant.


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.