not refunding a transaction not cancelled for subsrcition by the retailer
ash1999
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-09-2019
05:04 AM
had a subsription with branddistribution and then did not cancel it- took the mony from paypal - then said its authorized as per subsription.
Labels:
- Labels:
-
Recurring Payments
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-09-2019
06:21 AM
If the subscription was not cancelled then paypal would obviously pay it for you.
You would need to contact the merchant to get back a refund and cancel it on here as well as with the merchant.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How to complain to PayPal when transaction cancelled in Managing Risk and Fraud Archives
- fraud or not? in Managing Risk and Fraud Archives
- Printable statement with running balance in Reporting Archives
- Paypal cancelled refund, and is now holding the funds associated with the transaction. in Managing Risk and Fraud Archives
- What is going on?! in Managing Risk and Fraud Archives