making payment problem from customer end

Kjai1
Contributor
Contributor

I am a seller working as a freelance by using paypal to accept the amount from USA clients. My client won't be able to make the payment. I have checked my account by calling may paypal. they said everything is okay with my paypal account. There is a payment problem occurring from customer end. Geeting eror message like you can't complete this purchase. reurn to your merchant. . So suggest me what should I ask to my customer to make a successful payment to me. will be waiting

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PayPal_david
Moderator
Moderator

Hey Kjai1.

 

Welcome to the Community!

 

I'm sorry to hear that you have been experiencing difficulties when trying to receive funds from a buyer to your PayPal account. We can only review payment attempts from a buyers account at this time. Would it be possible for you to ask your buyer to contact us directly and we can look into this further on their behalf?


David.

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