customer service

drrobert
New Community Member

Any idea how to get someone on the phone at Paypal. They are not accepting my documents and not giving enough information on why

Login to Me Too
1 REPLY 1

Gelai0408
PayPal Employee
PayPal Employee

Hi,

 

Thank you for reaching us thru Community Forum. We do apologize our customer service support is currently not available. Due to coronavirus (COVID-19) safety precautions, we currently have limited customer service staffing so wait times may be longer. You can still view answers to frequently asked questions on this page or send us a message, though responses may take longer than usual. You can also go to paypal website on the buttom part you will see an option "contact us" so check what option you can choose to contact us. Hope this helps

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.