customer has canceled the following billing agreement with you

Sleepy89
Contributor
Contributor
Posted on
‎Jan-30-2021 09:05 AM

Hi, yesterday we got the e-mail from PayPal

"XY has canceled the following billing agreement with you. Billing agreement ID:B-xxxx. Sincerely,PayPal ".


Does anyone know what that means? Do we need to do something?

The service was performed on 16 November 2020 and we have not received any notification from this customer that he was not satisfied with our service... 

 

Many thanks for the help.

Labels:
Login to Me Too
0 Kudos
Login to Reply or Kudo
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.