Zip code vs. postal code error on client renewal

SusanAPPA
New Community Member
Posted on
‎Jan-20-2021 10:13 AM

Hello,

I run the finance for a professional organization in Canada. We have website renewals for our members. It gives two options: pay via "Debit or Credit" or pay via "PayPal". the PayPal option works fine but the pay via "Debit or Credit" requires a zip code and it won't accept the Canadian postal code format ie. US - 90210 and Canada: T2E1E8. Anyone have this issue before?

 

Thanks.

 

Susan

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