Working capital erorr DLGJ0710

odinsbeardcare
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Contributor

Hey guys so had a 1,500 load paid of in 60 days with a mixture of automatic payments and manual payments through the life cycle of the loan. Sales are up month on month since taking out the first loan however I have just passed the 3 day mark and got denied with DLGJ0710 code few questions Has anyone had a new loan or 2nd loans appeared since late march? Does anyone know what that code is for as be good know why I've been declined Any advice?

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195 REPLIES 195

marmarides
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sjp26, it took exactly 4 weeks and 3 days on my part. I paid my last loan off on April 20th and was approved for my next loan on May 21st. In between those two days, I was constantly declined within 2 seconds. My last loan has been the highest I have ever been offerd, so I doubt that they ever declined me because of my numbers/sales, my sales have been good.

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KMartin2
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in our case, paypal gave 100K in November and paid all 10 days ago.7 days ago we got notification that all has been paid in full. but no newApply button appeared.... our business is much better than in was in November 2019..... everything better, performance, turnover.... everything.... and we were really surprise. we spoke to paypal working capital several times and asked to recheck our account to make sure we dont have any problems, restrictions or anything. and they kept saying that noting.... and kept repeating, that all is based on algorithm, which keeps changing.... blah blah blah.... after 7 days we started to panic a bit. but today it finally offered 30K, not sure why only 30K as we performed well with 100K...... but at least that. I personally think that they have changed something to do with Covid 19. I also was told that because ebay is changing payment processing, they have cut off all 100% dependant ebay sellers. But we are not 100% dependant on ebay we also have a website and wholesale side of business ..... my suggestion would be keep trying. in our case it took 8 days to offer new amount to borrow. And we are still thankful. Another thing i wanted to share for those who used to borrow working capital from other 3rd party companies.... we also used to borrow from Iwoca..... and spoke to their sales rep as well, as was thinking  about them, because through that paypal will not offer. they for example specialised in short working capital loans....they said that they donot offer any working capital loans at the moment, because of government backed loans, they now prioritise struggling businesses who work in hospitality and catering..... so seems like other working capital companies stopped offering working capital..... really bad, so it seems like medium sized businesses if not struggling left on their own.... but they dont take into account that even if you do not struggle, taking working capital and multiplying it in a short time might be a nature of the business.....really said...

Good luck to you all! And God bless Paypal! 🙂

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Rbb546
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I find this to be false on the grounds, that paypal working capital is not giving loans to strictly ebay sellers, as plenty of other sellers have loans and i guarantee that not all those sellers, sell on different platforms.
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BKelly1
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I invoice for my services (internet marketing/web design/SEO) and have never once used Ebay. I've had a solid last few months of $8,500 per month, but am getting denied for "not consistent sales & too many sales from one person." Back in Feb, I made just short of $12,000 because I had a new eCommerce client that paid more than the typical amount.

I've used PayPal working capital for the last ~18 months and it has helped our company expand and allowed us to hire more employees (now at 23), but with the lack of this, we're thinking about downsizing because as you can guess, the work we do now won't make an appearance for months because of Google's slow indexation.

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Utahsvapeguy
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I'm having the same issue as everyone in this thread. I'm really am starting to wonder if PayPal even takes a look at this or if they even care about their customers. I'm starting to wonder if I made the right decision putting my trust into PayPal or not.
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Crofoot73
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I'm at 5 weeks with the same denial code. Been told the same thing keep trying
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Ntb111820
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I'm at 5 weeks today and I'm pretty sick of getting denied. It's bs.
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Crofoot73
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Me too. Makes me want to just give up!
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Kaybee4577
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Same. There will be alternatives to using PayPal working capital, and many people will now give up and take the alternative, and potentially stop using PayPal as their processor on websites as the fees charged are far from the cheapest and many business customers may have stayed loyal due to the fact working capital was such a great thing to access
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Dav1111
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Contributor

This is my update. I got approved this morning for 1/3rd of the last loan, its a tiny amount, but I accepted it as I have to move on and urgently buy stock. My last loan was paid off on May 30th so its 4 weeks and 3 days ago. I filled in the application details as normal (nothing had changed on that sine the last loan). The old loan was still showing on the PPWC dashboard and not archived in the history, I followed the FAQ link to apply. So I think the time taken is just over 4-5 weeks. My last loan was paid off with large lump sum which I think complicated things. For future reference my advice would be to not do any manual payments, especially not a final lump sum, this appears to count as a negative in their algorithm. In the last year I had abot 3 or 4 instances of customer complaints/returns, although I dont think that had an affect on th delay in the approval of the new loan. I dont understand the 1/3rd reduction for the new loan as my sales have increased since last year. There was a drop off in April-May because of Covid-19 lockdown.

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