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Working Capital Loan info on PayPal Summary Page Disappeared

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New Community Member

Working Capital Loan info on PayPal Summary Page Disappeared

Suddenly, I sign in and on my PayPal Summary page, the account summary block of my Working Capital loan that is usually to the left has disappeared. This is my second loan in excellent standing and I can't keep track? I found a link in an old archives post way back in 2014 that eventually took me there but it is very inconvenient to have to do search for that link and copy it to the address bar every time I want to check status. Thank in advance for any answers to this question.

13 REPLIES 13
Contributor

Re: Working Capital Loan info on PayPal Summary Page Disappeared

It happened two days ago to me.  I cannot even find any links to get to the current balance.  Any thoughts?

Moderator

Re: Working Capital Loan info on PayPal Summary Page Disappeared

Hi ZariB,

 

I'm sorry to hear about the trouble viewing your Working Capital Loan. 😞 It sounds like this may be related to an outdated browser. I would advise ensuring your browser is up to date, clearing your cache and cookies, and trying a different browser. Hopefully this resolves the issue!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
New Community Member

Summary page changed and Help has no contact inormation.

They recently changed the summary page and working capital is no longer on it. Also in Help the phone # is not valid and I can't find an alternate way to contact them.

 

Contributor

Re: Working Capital Loan info on PayPal Summary Page Disappeared

I'm having this same problem. I've done what you suggested and tried it in 2 different browsers. The Working Capital balance used to be shown on my account summary page but it's disappeared. The Help Center says go to tools and find the Working Capital tile, but it doesn't exist! 

 

I would really like to see my balance, please fix this!

Contributor

Re: Working Capital Loan info on PayPal Summary Page Disappeared

Click on "Tools" and then " Paypal working capital"

Contributor

Re: Working Capital Loan info on PayPal Summary Page Disappeared

It's not there under tools!

Contributor

Re: Working Capital Loan info on PayPal Summary Page Disappeared

Not showing on Chrome despite the last Chrome update being Feb 11th.  Not showing on Firefox which I have just downloaded.  Microsoft egde does not seem to be available on Windows 7 and I do not want to update to 10 thank you very much!  PLEASE paypal fix this!!!

Contributor

Re: Working Capital Loan info on PayPal Summary Page Disappeared

Could you please tell us which browsers are accepted?  Some of us do not want to use windows 10!

Contributor

Re: Working Capital Loan info on PayPal Summary Page Disappeared

Exactly the same has happened to me. My Mac is up to date and cache cleared. It was so useful to see my working capital balance . please Paypal fix this