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Just purchased a card reader and uploaded the app on my android phone. Did not pass the questionnaire for some reason or other. I called, was on hold for 20 minutes, got a live person who transferred me to support and was cut off. I have Pay Pal on my Shopify website as a payment option which has been used, so, my account is verified and in good standing. From reading others posts it seems it is a done deal, fail the test and that is that. Well, I will call PayPal Here tomorrow again (it's 8:59 pm now) and see what they say. Has anyone here able to get this turned over?
Called during business hours the next day, Friday 7/13. Spoke with a friendly person who looked into my situation. She said the situation will be corrected and I will receive an email with 72 hours. Today is Sunday and I will update once the email is received and if I can access the PayPal here app.