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Touch ID works on my iPad for PayPal app but doesn’t work for PayPal Here. I have uninstalled and reinstall the app. I’ have done a factory reset on my iPad and I’m running on ISO 12.4. Please as help as haven’t a a solution from support yet.
Hi @londoncabbie2,
I'm sorry to hear you're having issues with your Touch ID on PayPal Here! We may need to reset the permissions on our end. To avoid sharing personal information over a public forum I would recommend reaching out to us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks,
Gwen
Hi,
after a lot of emails to support, I got my fix today.
Change the name of my iPad from just plain “iPad” to something else.
So now John’s iPad 2019 and Touch ID now works. 🤓.
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