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Touch ID not working

Contributor

Touch ID not working

 Touch ID works on my iPad for PayPal app but doesn’t work for PayPal Here.  I have uninstalled and reinstall the app. I’ have done a factory reset on my iPad and I’m running on ISO 12.4. Please as help as haven’t a a solution from support yet.

1 REPLY 1
Moderator

Re: Touch ID not working

Hi @londoncabbie2,

 

I'm sorry to hear you're having issues with your Touch ID on PayPal Here! We may need to reset the permissions on our end. To avoid sharing personal information over a public forum I would recommend reaching out to us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."

 

Thanks,
Gwen