Touch ID not working
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Touch ID works on my iPad for PayPal app but doesn’t work for PayPal Here. I have uninstalled and reinstall the app. I’ have done a factory reset on my iPad and I’m running on ISO 12.4. Please as help as haven’t a a solution from support yet.
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PayPal Here
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Hi @londoncabbie2,
I'm sorry to hear you're having issues with your Touch ID on PayPal Here! We may need to reset the permissions on our end. To avoid sharing personal information over a public forum I would recommend reaching out to us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks,
Gwen
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Hi,
after a lot of emails to support, I got my fix today.
Change the name of my iPad from just plain “iPad” to something else.
So now John’s iPad 2019 and Touch ID now works. 🤓.
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