Subscription checkout not working

[Ashishyadav1]

[not_here]

Hi @Ashishyadav1, 

Can you please submit a ticket to Merchant Technical Support with the details of what you're doing to receive this error message. Once you've submitted the ticket, please post the ticket number here and I will work with the team to figure out what the issue is you're facing. 

Thanks,

Christina 

[Ashishyadav1]

Hi 

I have created the subscription plan with below payload:-

{
"product_id": "PROD-39T93926CP7625608",
"name": "Netflix Plan",
"description": "Netflix Basic Plan",
"status": "ACTIVE",
"usage_type": "LICENSED",
"billing_cycles": [
{
"tenure_type": "REGULAR",
"sequence": 1,
"total_cycles": 12,
"frequency": {
"interval_unit": "MONTH",
"interval_count": 1
},
"pricing_scheme": {
"fixed_price": {
"currency_code": "USD",
"value": "20"
}
}
}
],
"payment_preferences": {
"auto_bill_outstanding": true,
"setup_fee_failure_action": "CONTINUE",
"payment_failure_threshold": 3,
"setup_fee": {
"value": "0",
"currency_code": "USD"
},
"service_type": "PREPAID"
},
"taxes": {
"percentage": "0",
"inclusive": true
}
}  

After successfully created the subscription plan. 

Now created the subscription for checkout:-

Payload:- {
"plan_id": "P-3LC449801U914371BLTKQB6I",
"shipping_amount": {
"currency_code": "USD",
"value": "20"
},
"subscriber": {
"name": {
"given_name": "ashish",
"surname": "<removed>"
},
"email_address": "emailAddress", // real email address put in email_address
"shipping_address": {
"name": {
"full_name": "ashish <removed>"
},
"address": {
"address_line_1": "<removed>",
"address_line_2": "<removed>",
"admin_area_2": "San Jose",
"admin_area_1": "CA",
"postal_code": "95131",
"country_code": "US"
}
}
},
"auto_renewal": true,
"application_context": {
"brand_name": "PetroleumTaxTools",
"locale": "en-US",
"shipping_preference": "SET_PROVIDED_ADDRESS",
"user_action": "SUBSCRIBE_NOW",
"payment_method": {
"payer_selected": "PAYPAL",
"payee_preferred": "IMMEDIATE_PAYMENT_REQUIRED"
},
"return_url": "https://example.com/returnUrl",
"cancel_url": "https://example.com/cancelUrl"
}.
 

I was created successfully and got the links in response.

"links" :[{
"href": "https://api.sandbox.paypal.com/v1/billing/subscriptions/I-P991F8S8KN5V",
"rel": "edit",
"method": "P...

https://api.sandbox.paypal.com/v1/billing/subscriptions/I-P991F8S8KN5V",
"rel": "self",
"method": "G...

https://www.sandbox.paypal.com/webapps/billing/subscriptions?ba_token\u003dBA-46M94926X0815490K",
"r...

after that i was tried to go on approval link for payment.

then i got this error page.