Shenzhen Sumewey IAT

Flowers-Hope
New Community Member

I ordered a small multi function hand held tool that cut different types of materials. Wood, Sheetrock, metal pipes just to name a few. What I received was 3 metal cutting disc that I can’t use. $27.88 was taken out of my bank account. It says Shenzhen Sumewey IAT <removed>. I would either like to get the product I originally ordered or a credit to be issued to my bank account. Thank you.

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1 REPLY 1

jamie716
PayPal Employee
PayPal Employee

Hi @Flowers-Hope ,

 

I'm sorry to hear of this situation.  I would suggest that you first attempt to contact the seller to resolve the issue with them.  Many times, these things are a simple mistake and can be cleared up. 

 

If you are unable to resolve the issue, you can file a dispute for the item not being as described.  Please visit the help center here for more information on filing a dispute: https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...

 

Best of luck, 

 

Jamie

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