Setting up Buisness Paypal as a charity

Katie83
Contributor
Contributor

Hi!

I want to set up a paypal charity account, but I can't switch my buisness account to be a charity account without first verifyfing my buisness account.

 

I can't verify my buisness account because I don't have the information it wants. We don't have a benefitial director and we don't have buisness registration documents.

 

I've emailed for support three times but they keep telling me to provide the documents to continue.

 

How on earth have other charities managed to set up a paypal??

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Katie83, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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