Refund from a Store

bholsclaw
New Community Member

I returned an item to a store by dropping it off at a UPS store and waiting for them to get the item and then issue a refund. The only thing now is it says that the refund is completed but I don't have the money in my bank account nor my Paypal wallet. Any help or knowledge is appreciated 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@bholsclaw 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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