Recurring payment: unable to re-activate account error?
joe-fitbux
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-18-2018
12:45 PM
I am trying to re-activate user accounts which were suspended because a recurring payment failed due to an expired funding source and am getting this error. Any suggestions?
Labels:
- Labels:
-
Recurring Payments
1 REPLY 1
Anonymous_User
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-03-2018
12:54 PM
PayPal by default reattempts the failed payment a couple of times, then cancels the subscription or recurring payment if it continues to fail. So it's possible you won't be able to re-activate the user account.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Recurring invoices are not sent in Merchant Products and Services Archives
- Recurring Payments / Billing in Shopify in Merchant Products and Services Archives
- Nonprofit Recurring Donations through PayPal in Merchant Products and Services Archives
- URL to send the customer to after successful payment in Merchant Products and Services Archives
- Recurring donations to nonprofit organizations in Merchant Products and Services Archives