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Recurring Payment Settings

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Recurring Payment Settings

I have recurring subscription payments coming in from a member site. I have received a few 'Payment Skipped' notifications. Paypal automatically retries to process the payment in 5 days, then again in 5 days. Can I change these settings somewhere?? Does the customer get an email to notify them the payment did not go through? Can I set this somewhere? Cannot find these settings anywhere. Thanks!

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Moderator

Re: Recurring Payment Settings

Hi @JoJ8

 

That's a great question! You can find additional details about how to edit or make changes to a Subscription here

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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