We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
I have recurring subscription payments coming in from a member site. I have received a few 'Payment Skipped' notifications. Paypal automatically retries to process the payment in 5 days, then again in 5 days. Can I change these settings somewhere?? Does the customer get an email to notify them the payment did not go through? Can I set this somewhere? Cannot find these settings anywhere. Thanks!