Paypal here transaction missing balance
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I used my Paypal Here device to charge a this customer's card present AMEX for services completed a total of $1550 + 20% tip $310 = $1860 total. I only see in my paid paypal account completed for $700. Why? Where the $1160 difference? Its not mentioned at all. Is it held in reserves? Why is there no customer service rep to assist in this incomplete transaction that I watched go through.
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PayPal Here
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Hello @skeetrap,
Welcome to our Community Forums! It sounds like your recent PayPal Here transaction may be experiencing some reserves. Here's a Help Center article on PayPal Here™ Reserves you may find useful.
My apologies for any inconvenience this causes,
- Jon k
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That definitely sounds like a frustration situation, I'm sorry to hear about that experience. If you run into that issue in the future, you can reach Customer Support by clicking Contact and then Message Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.
Best wishes!
- Jon K
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