We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
I have huge problem with Credit card payment option. My shop is active for 5-6 day already, and I ran campaigns. Yesterday I noticed that I don't have creadit card payment option on my shop, and I have instaled Paypal express checkout as my payment option. I've chosen Paypal because I saw that they accept payments with credit card even my customers are paying as an guest (they don't need to have Paypal account).
I've put PayPal account optional > ON, but there is no "Pay as guest" option on my shop
Please help me with this problem, because I have alredy lost a lot of customers, a lot of them sent me an e-mail that they haven't finished their purchase because thay didn't have credit card payment option.
Did anybody had the same problem?
I hope so that You will answer me fast. Thank You!
I'm sorry to hear that you are having an issue with your checkout experience. I see that your country selected is Bosnia & Herzegovina. Unfortunately, merchants in this country do not have the option to accept guest checkout payments using only a card through PayPal. I do apologize if this creates an inconvenience.