Paypal button not returning text in transaction details

stpeterchurchhu
Contributor
Contributor

Good Afternoon,

Each year our school does a raffle fundraiser where we sell ducks. Last year we added the option to purchase ducks online and it worked great! There is a drop down menu for the number of ducks and a text field for the 'Seller Family Name'. Pretty simple. Last year, the drop down menu option and the text field both came through on each online transaction detail. This year, I started with the same button used last year, added two more options to the drop down and now nothing comes through on the transaction details. 

 

2018 Button Transaction Results

 

Capture1.JPG

 

2017 Button Transaction Results

Capture2.JPG

 

 

Nothing, to my knowledge, changed in the code.

 

What am I missing?

 

Current code below...

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="QP99KP992B8QC">
<table>
<tr><td><input type="hidden" name="on0" value="Chose option from drop down menu">Chose option from drop down menu</td></tr><tr><td><select name="os0">
<option value="1 Duck">1 Duck $10.00 USD</option>
<option value="2 Ducks">2 Ducks $15.00 USD</option>
<option value="3 Ducks">3 Ducks $25.00 USD</option>
<option value="4 Ducks">4 Ducks $30.00 USD</option>
<option value="5 Ducks">5 Ducks $40.00 USD</option>
<option value="6 Ducks">6 Ducks $45.00 USD</option>
<option value="VID Duck Package (15 ducks)">VID Duck Package (15 ducks) $100.00 USD</option>
</select> </td></tr>
<tr><td><input type="hidden" name="on1" value="Seller Family Name (Optional)">Seller Family Name (Optional)</td></tr><tr><td><input type="text" name="os1" maxlength="200"></td></tr>
</table>
<input type="hidden" name="currency_code" value="USD">
<input type="image" src="https://www.paypalobjects.com/en_US/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>

 

 

 

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1 REPLY 1

Anonymous_User
Not applicable

Just did a quick test of your code example, thanks for posting the code and the screen shots.   You are passing all of the details to the PayPal Checkout Page - normally if you can successfully pass all of the info to the checkout screen, you will see the same details in the transaction record.   I'm not seeing any errors.  One thought, try removing the parenthesis from the option variable values to see if that makes a difference.   If you still have the same issue, you may want to contact Tech Support for assistance.

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