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Paypal Giving Fund won't release my gofundme

julie637
New Community Member

Paypal Giving Fund won't release my gofundme

How do you get paypal giving fund to release funds from a gofundme to a not for profit.... 

 

I have a funded gofundme.

 

They won't give me the money.

3 REPLIES 3
somePTA
Contributor

Re: Paypal Giving Fund won't release my gofundme

Did you ever figure this out?  We are stuck in a similar situation.

PayPal_Martina
Moderator

Re: Paypal Giving Fund won't release my gofundme

@somePTA

@julie637

 

Hi, there! 

 

Thank you for your posts and welcome to the Community forum!

 

PayPal Giving Fund distributes donations to enrolled Charities on or before the 25th of the month, by depositing a single payment into your charity’s PayPal account.

Donations received on the 16th of the previous month through the 15th of the current month are included in the monthly payout. We aggregate the donations to help reduce charities’ donation administrative costs and eliminate the need for charities to manage refunds or chargebacks directly with the donors. If you still face issues, please reach out to our Customer Service directly and one of our agents will be happy to assist you. 


Here is more information on PayPal Giving Fund and information on how to contact them. 

 

I hope this helps!

Martina 

AngelsAnimals
New Community Member

Paypal Giving Fund won't release my gofundme

Did this ever get fixed for you? We are having a similar problem and it's very frustrating.