Paypal Charities Confirmation Status
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I have provided all the documents I needed to confirm my charity status. I get this message and have not heard anything from paypal. There is no other way to resubmit this. If you go to https://www.paypal.com/charities, This dashboard pops up. It's been over 3 months since we have submitted these
Confirm your account
- Provide your organization’s EIN
- Submit proof of your organization’s charitable status
- Verify your organization’s bank account
- We’ll take it from here
In resolution center, I see these messages. But there is nothing more I can do, including resubmission or etc. simply says submitted for review. It's been over 3 months
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Accepting Donations
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I am in Canada and am having issues confirming our identity. I've placed 3 phone calls to the help desk, written 3 contact us requests and still have not heard back from PayPal as to how to resolve the issue. Problem is: we don't have a single bill with our physical address on it, all go to a post office box. we are a virtual office. Article of Incorporation was requested and not accepted.
This has been going on for a month now and I'm at a loss as to how to solve this. We've been around for 32 years, are in good standing with CRA and that apparently is not good enough.
NO ONE will call you back and when you call them, they simply take the information and pass it off, you NEVER get an answer right away and the emails from them are ambiguous form emails that don't detail your specific request. I even had one call centre rep promise to walk it through to ensure it was solved, she lied as it didn't happen.
Is anyone else having issues like this? How have you resolved it?
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