Payment Weirdness
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello...
Story:
We have a regular business PayPal Account and a PayPalgiving Account.
We are a non-profit.
For some reason, when we test donations via our website on a desktop, it goes to the Giving Account.
When we test donations via our web site using a mobile phone, it goes to the business account.
I know: bizarre.
In addition to this, we've had problems with donors saying they've donated, and we never see the donation (which is awkward to say the least...)
We've checked everything without web site managers and even tried to "speak" to someone at PayPal (which took weeks...of course).
Does anyone have any ideas?
Thanks!
(And I'm guess ing on the Category/Board below, so please feel free to recommend a better combo).
- Labels:
-
Accepting Donations
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Magento 2 Checkout Screen Asking For Credit Card in Merchant Products and Services Archives
- Zettle refunds and Zettle vs Here in Merchant Products and Services Archives
- Can't find my current billing statement on my account page. in Reporting Archives
- What is the difference between "Total Sales" and "Total Zettle collected payments" in Zettle report? in Merchant Products and Services Archives
- Buyer cancelled pending payment just after i posted the package. in Managing Risk and Fraud Archives