Paycheck Protection Program

PayPal_Olivia
Moderator
Moderator

Hi everyone,

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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236 REPLIES 236

EmanuelRuth
Contributor
Contributor

I did find the link to apply for the PPP loan once I changed the settings on my monitor.  The link is towards the top of the page, as anohter community member posted.

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st28
Contributor
Contributor

I just got off the phone with customer service at loanbuilder, and they said that the loanbuilder portal is down. This whole process has been very frustrating. I have been trying to upload documents for my PPP loan since Monday. 

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cocktailparty
Contributor
Contributor

what number did you call?

 

SO i have figured out why some people get music when they call and some get a person. Loan builder has you tracked, so if you have called already you get put into a que. try calling it

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st28
Contributor
Contributor

Sorry I tried to put the phone number, but it wouldn't let me. However, if you go to loanbuilder.com. You can find it there.

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BigTempo407
Contributor
Contributor

I get dail tones every time I try to dial the number at the bottom of the loan builder website

 

 

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Johnc817
Contributor
Contributor
Me too. Same thing.
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Johnc817
Contributor
Contributor
Let me know if you actually move past the sign loan agreement stage. I’ve been at this stage since yesterday morning.
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MrsEricaNicole
Contributor
Contributor
On SBA Facebook group one lady said she was stuck on the same thing for a few days, she applied on Sunday and got her money yesterday after they ran a credit.
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Johnc817
Contributor
Contributor
Good to know. Got a link to the post?
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volantlogistic
Contributor
Contributor

Same for me, applied Monday, signed docs on Tue.  I have heard nothing other than the program is out of money.  All I want to know is, did mine get in before that happened or were my funds secured so I know what to expect.  If I don't get this I need to look at other options, but if I get it I can scrap those.  Just want some info please.  I understand it may take some time to get the funds, but some communication is better than none.

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