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PayPal here losing item catalog after logoff

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New Community Member

PayPal here losing item catalog after logoff

PayPal here losing item catalog after logoff - any suggestions?

2 REPLIES 2
Moderator

Re: PayPal here losing item catalog after logoff

Hello @IHCA

 

This sounds like something that would need to be reported to PayPal to investigate. I would suggest contacting Customer Support. You can locate their contact information by clicking on 'Contact' at the bottom of the PayPal page. 

 

-April 

 

 

 

New Community Member

Re: PayPal here losing item catalog after logoff

Did you get any assistance with this issue? I’m having it too. I have many items in my item catalogue that save fine but now it won’t save any new ones. The new ones show in my desktop, but not my app. The app has been updated.