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Hi, I have a SquareSpace store linked to my Paypal business account and I have had several customers who have found that the 'pay with card' option is not showing when they get to the checkout stage. Not everyone has or wants to use a PayPal account to pay so I need the card option to ensure that I'm not losing sales. Can anyone advise what might be wrong?
Go to Account Settings (gear icon) > Website Payments > Website Preferences > Update > PayPal account optional
Thanks @sharpiemarker for your reply. I have checked and that option is already set to 'on'. The problem I'm having is that for some customers the pay by card option is available but not for otter's - I'm guessing it would be something to do with the customer's IP address but dont know for sure?
Yes, in that case, the card option availability does depend on the customer's cookies, ip, country, etc.