Pay Pal button stopped working

[Bodecia]

I can't seem to resolve why my website PayPal donation button won't work.  I tried changing out the code for new and refreshing the page, dumping the cache, nothing works. 

[PayPal_Olivia]

Hi @Bodecia,

I'm sorry to hear that your button stopped working. You said that you changed the code for new. Have you created an entirely new button, or copied the code from an existing button? If you have not tried making a new button, please see if that solves the problem.

I hope this helps!

Olivia

[Bodecia]

I have tried deleting and creating an entirely new button.  Nothing works.  I had no issues installing the first button, and it has worked fine for going on 3 years.  Now it won't, and a new button with all new code isn't working either.  I am using a Chrome as a browser. 

[PayPal_Olivia]

Hi @Bodecia,

Have there been any other changes to the website? How is the website serviced/hosted? 

Olivia

[Bodecia]

It's a Google site, but it always has been.  The button quite when Pay Pal redid THEIR site.  I don't think their code creator is working. This is happens when I try to past the code they gave me. 

 
<input type="hidden" name="cmd" value="_s-xclick" />
<input type="hidden" name="hosted_button_id" value="HNM7CZSVR8CF4" />


</form>

[Bodecia]

Pretty much it seem incomplete. 

[PayPal_Olivia]

Hi @Bodecia,

It looks like there's something going on with your hosted button. Please open a ticket to our technicians to report this with as much detail as you can give. Log in at https://www.paypal-support,com and click Contact us to get started. They'll reach out to you with any questions after the ticket is created.

I hope this can be resolved quickly!

Olivia