Pay Pal Paused On My Website

Michellez123
Contributor
Contributor

Hi I am having an issue with a message on my Big Cartel website that says Pay Pal Charges paused and you need to finish setting up you Pay Pal account .. visit the site to learn more . I have done this and cant seem to see what the issue is . 

I have updated Pay Pal as was required on the Big Cartel Website , which I got a message saying that was successful , however when someone tries to purchase something the message they see on trying to make a payment at the cart is We're not setup to take payments . 

Not sure just what to do about this issue so any help would be great . 

Thanks 😊

 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Michellez123 

 

Please contact customer service for assistance:

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

 

Or contact via social media:

 

Facebook (AU): https://www.facebook.com/paypalau/

Twitter (AU): @AskPayPalAU

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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DVillalpando
New Community Member

Hi! Did you find a solution for this? I'm in the same scenario.

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