Packaging type mismatch
Jamesselman
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Posted on
Mar-31-2018
07:20 PM
I created a shipping label USPS First Class and mailed my item using a USPS Priority Mail. I completely covered over "Priority" not showing anything "Priority" and now they're wanting an extra $3-4. Is there a way to dispute this or should I just pay it? Again USPS Priority was completely covered over.
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5 REPLIES 5
Nenabella06
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May-24-2018
08:43 PM
Me too just got an email saying i owe an additional 5.91 for a package of 14oz sent first class .. i already paid 4.38 and an additional 5.91 would make the package cost almost $11 !!! Im so annoyed because they commit errors and seem to be quick to charge but dont want to solve their errors did u get resolution?
Jamesselman
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May-24-2018
09:17 PM
I paid for it and later called them up and asked them to drop the charge and they did.
woundedbreakfas
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Oct-17-2018
10:11 PM
Do you mind sharing what you said exactly? I just got an email saying this and that I owe another $5.49!! Would love to know how I can tell them they're way off
Jamesselman
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Oct-17-2018
10:32 PM
It's been about 6 months so I don't completely remember what I said but I probably nicely yet firmly told them what had happened and that I didn't think they should have charged me extra and requested they drop the charge. I know I wouldn't have been mean or loud with them. Hope that helps.
Nenabella06
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Oct-17-2018
11:45 PM
I honestly emailed them called then dispute it and they had the audacity to say that’s what it was and I had to pay it I’ve been so annoyed with it because it’s not fair I told them I submitted proof of what I paid and weight yet thy refuse to acknowledge it and say that’s what their computer/weight system gave them as far as me owing them
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