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Number of payment requests allowed before the account no longer send additional payment requests

New Community Member

Number of payment requests allowed before the account no longer send additional payment requests

Hi, 

I am a small vendor and get paid on Paypal on monthly basis. I have to send several payment requests to my customers before they can follow the payment link to complete payment. Every time i do payment requests, my account gets locked for a couple of hours before I can send them again. Upon contacting customer service, they never understood my problem. Has anybody faced similar problems? 

Thanks