My Customers are facing Serious Problem while making the payment.

[AmitDadhich]

Hi,

Whenever my customers are trying to make the payment using debit card this error message is coming - 

"We aren't able to process your payment using your PayPal account at this time. Please go back to the merchant and try using a different payment method."

Please look into the matter and give me the solution. 

[sharpiemarker]

@AmitDadhich

Go to Account Settings > My Selling Tools > Website Preferences > Update > PayPal Account Optional > Enable

[AmitDadhich]

i do not have options like this in my account. these are totally different 

i have the option of - 

"Website payment preferences"

under that i have completed everything